AI compliance for law firms: client and matter considerations

Artificial intelligence (AI) is transforming the legal sector, offering significant benefits in efficiency and service delivery. However, the deployment of AI, particularly generative AI, by SRA-regulated law firms introduces complex compliance and risk management challenges. This note, written by Jylo CEO Shawn Curran and Natalie Cooksey of Travers Smith explores the client and matter-level regulatory issues that law firms in England and Wales must consider when integrating AI and legal technology into their practices. It provides guidance for risk and compliance professionals on ensuring AI usage aligns with legal and ethical standards, safeguarding client interests while leveraging technological advancements.