A guide for Jylo users
Introduction Jylo lets you control how each document is processed when you upload it. This article shows you how to change your upload settings, check the settings that were used for an existing file, and what each setting does. |
How Upload Settings Work
Every upload runs through three settings: Text Recognition (OCR), Text Recognition Quality and Citation Engine. Your administrator sets the organisation-wide defaults. You can override them for any individual upload from the Advanced panel in the upload dialog.
Note Overrides apply only to the current upload. To change the defaults for everyone, contact your administrator. |
Changing Settings for an Upload
- Navigate to the Files section of your Project.
- Click the blue Plus button and select “Upload files”.
- In the upload dialog, click Advanced in the top-right corner.
- Adjust each setting as required.
- Drag and drop or browse for your files, then upload as normal.
Checking the Settings of an Existing File
You can check which settings were applied to a file after it has been uploaded:
- Navigate to the Files section of your Project.
- Click the file you want to check to open it.
- In the top-right corner of the document viewer, click Processing Settings.
- A panel appears showing the Text Recognition, Text Recognition Quality and Citation Engine values used for that file.
Tip If the AI is struggling to read a document, check its Processing Settings — the file may have been uploaded with Text Recognition set to Never. If you are not seeing citations in your Flow results, check that Citation Engine is set to Premium. |
What Each Setting Does
Text Recognition (OCR) — converts your document into searchable text, including handwriting and text inside images.
- Always: Run OCR on every upload. Use this if you are not sure whether a file already contains a text layer.
- Never: Skip OCR. Use this only if your files definitely contain a native text layer.
Text Recognition Quality — sets how accurate the OCR is. Higher accuracy uses more credits.
- Standard: Reliable for clean, printed documents and uses fewer credits.
- Premium: Significantly more accurate on poor scans and handwritten content.
Citation Engine — controls whether Jylo can highlight the exact passage in your source that supports each AI answer (the Evidence feature in Flows).
- Premium: Enables Evidence highlighting. Recommended when you plan to run Flows.
- Never: Skips highlighting and speeds up upload processing. Useful for high-volume uploads where verification is not needed.
Tip Stick with Standard quality for everyday documents and switch to Premium only for handwritten or poor-quality content. This keeps credit consumption down without sacrificing accuracy where it matters. |
Links and Contact
If you have any questions, contact us at support@jylo.ai.
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